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CONTACT

Talk to the right team.

Building with Sentiqra, evaluating it for production, or have another question? Choose the fastest route below.

Developer support

Integrating the API, an SDK, or MCP? Troubleshooting authentication, requests, or responses?

The Quickstart and API Reference cover most implementation questions. If you need help, contact developer support - an engineer, not a ticket queue.

Paid plans (Build and up) get an engineer's email response within 1 business day. On the Free plan, the docs and community cover support. Production+ customers get a named customer engineer who owns their integration end-to-end.

Recommended for production

Solutions engineering

Planning production usage, higher volume, multiple analyzers, architecture, or commercial terms?

Talk with our product and solutions team about your requirements.

A solutions engineer replies within 1 business day to schedule a call.

General questions

Partnerships, press, company questions, or not sure where your message belongs?

We'll route it to the right team.

We route and reply within 2 business days.

Security & procurement

Responsible disclosure

Found a vulnerability? Report it directly - we acknowledge security reports within 2 business days and credit researchers who follow coordinated disclosure.

Disclosure policy → security@sentiqra.tech

Procurement

Vendor onboarding, commercial documentation, and procurement requests.

Procurement index → procurement@sentiqra.tech

Trust Center

Review Sentiqra's security, data-handling, and infrastructure documentation.

Visit Trust Center →

Technical due diligence

Confidential architecture and governance materials for enterprise evaluation, provided under NDA.

Request access →

Send us a message

Tell us what you're working on and we'll route your message to the team best equipped to help.

Do not include API keys, passwords, or other secrets. Do not paste sensitive raw text your users submitted for analysis - a request ID, configuration ID, or error code is enough for troubleshooting. Never send datasets or case collections through this form - evaluation runs in your environment, and any bespoke engagement defines its data boundary in a scoped agreement first.

We reply within 2 business days. Existing customers should use their dedicated support channel for urgent production issues.

Check System Status →

What happens next

1

Send your question - tell us what you're building, evaluating, or trying to solve.

2

We route it to developer support, product/solutions, or the appropriate company team.

3

The team best equipped to answer follows up - within 2 business days.

Want to test Sentiqra first?

Start with 5,000 free analyzer runs per month. No credit card required.