Data Deletion & Your Rights

Your rights (GDPR)

Under GDPR you have the right to:

• Access - obtain a copy of your personal data
• Rectification - correct inaccurate data
• Erasure - request deletion ("right to be forgotten")
• Portability - receive your data in a machine-readable format
• Restriction - limit how we process your data
• Objection - object to processing based on legitimate interests
• Automated decisions - not be subject to solely automated decisions with legal effect

How to make a request

Email privacy@sentiqra.tech from the address associated with your account, describing the right you wish to exercise. For account data you can also self-serve deletion from your account settings.

Response time

We respond to verified requests within 30 days (GDPR Art. 12). For complex requests we may extend once by up to two further months and will tell you why.

Identity verification

Before acting on a request we verify your identity - typically by confirming control of the account email. We may ask for additional information where reasonable doubt exists.

What happens to your data

• Account data - deleted within 30 days of a verified erasure request or account closure
• Submitted content - processed in memory and not persisted; there is nothing to delete
• Backups & derived data - residual copies in encrypted backups are deleted within 90 days; aggregate counters contain no personal data
• Billing records - retained for 7 years where tax law requires

Cost

Exercising your rights is free. We may charge a reasonable fee or refuse only for manifestly unfounded or excessive requests, as permitted by GDPR Art. 12(5).

Complaints

You have the right to lodge a complaint with your local data-protection supervisory authority. We would appreciate the chance to resolve your concern first - contact privacy@sentiqra.tech.